The inspection and testing process typically includes a full diagnostic test, replacement of any faulty parts, and a thorough cleaning process. This cleaning process is carried out by a qualified supplier or by Na Communication. The products are fully functional and in one of four conditions: Premium, Excellent, Good, or Acceptable.

Premium Condition
Cosmetic Condition: Premium
Body: No signs of cosmetic damage (scratches, dents, and others) are visible when the product is held 12 inches away.

Excellent Condition
Cosmetic Condition: Excellent
Body: No signs of cosmetic damage (scratches, dents, and others) are visible when the product is held 12 inches away. Generic or original equipment manufacturer accessories and packaging provided.

Good Condition
Cosmetic Condition: Good
Body: Light scratches, barely visible when holding the product 12 inches away, and imperceptible to touch

Acceptable Condition
Cosmetic Condition: Acceptable
Body: Light scratches, clearly visible when holding the product 12 inches away, and perceptible to touch